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Sparkle Subprocessors

This list of Subprocessors was last updated on 14 May 2018. It may be updated in the future and we will post the updated version here on our website.

To support delivery of our Service, AirBlade Software Limited (“we”, “us”, “our”) may engage and use data processors with access to certain Service data (each, a “Subprocessor”). This document provides important information about the identity, location and role of each Subprocessor. Terms used in this document but not defined have the meanings defined in our Terms and Conditions and Data Processing Agreement.

What is a subprocessor

A subprocessor is a third party data processor engaged by us who has or potentially will have access to or process our Service data which may contain Personal Data. We engage different types of Subprocessors to perform various functions as explained in the tables below.

Overview

We undertake to evaluate the security, privacy and confidentiality practices of our Subprocessors and proposed Subprocessors. We require our Subprocessors to satisfy obligations equivalent to ours as a Data Processor as described in our Data Processing Agreement, including but not limited to the requirements to:

  • process Personal Data in accordance with our instructions;
  • in connection with their subprocessing activities, use only personnel who are reliable and subject to a contractually binding obligation to observe data privacy and security, to the extent applicable, according to applicable data protection laws;
  • implement and maintain appropriate technical and organisational measures including measures consistent with those to which we are contractually committed to, to the extent they are equally relevant to the Subprocessor's processing of Personal Data on our behalf;
  • promptly inform us about any actual or potential security breach;
  • cooperate with us in order to deal with requests from Data Controllers, Data Subjects or data protection authorities, as applicable.

This policy does not give users of the Service any additional rights or remedies and should not be construed as a binding agreement. The information here is provided for transparency purposes.

We will provide users of the Service with notice of any new Subprocessors to the extent required under our Terms and Conditions and Data Processing Agreement by posting such updates here.

We undertake to keep the list of Subprocessors here up to date to enable users of the Service to stay informed on the scope of subprocessing associated with the Service.

The following is an up to date list as of the date of this document of the names and locations of our Subprocessors.

Infrastructure Subprocessors

Entity name Subprocessing Activities Country(-ies) Adequacy
Hetzner Online GmbH Data centre Germany ISO 27001
Amazon Web Services, Inc. Cloud service provider Ireland GDPR
ISO 27001
Fastmail Pty Ltd Email service provider Australia GDPR statement
Privacy policy

Payment and Invoicing Subprocessors

We do not store payment card information. Payment processing is handled directly by the following third parties according to their respective Privacy Policies and Terms of Service.

Entity name Subprocessing Activities Country(-ies) Policy
Stripe, Inc. Outsourced payment processor United States; Europe GDP statement
Privacy policy
GoCardless Ltd Outsourced payment processor Europe GDPR statement
Privacy policy
FreeAgent Central Ltd Accounting and invoicing services United Kingdom GDPR statement
Privacy policy